ShiftCoveQuestions, answered.
Do I need an account?
No. ShiftCove does not require an account to keep work records.
Why is my estimated pay different from my pay stub?
Check that the job, period, time entries, unpaid breaks, rate, and overtime settings match. Compare the same regular-and-overtime gross wage items, not take-home pay or a gross total containing unsupported bonuses, tips, or other payments.
Does ShiftCove calculate taxes or official payroll?
No. It provides estimates for the supported settings you enter. It does not calculate taxes, deductions, or all state-specific rules.
What happens when Pro expires?
Your existing work records and saved comparisons remain available. You can continue using one primary job with the free tools. Adding records for other jobs and creating new Pro-only summaries require Pro.
How do I restore a purchase?
Open Settings, then choose Restore Purchases. Use the Apple Account that made the purchase. If the purchase cannot be verified, check your App Store subscription status and contact support.
How do I back up my records?
Open Settings and create a backup file. Store it in a location you trust. CSV exports are readable reports; use the backup format for restoring complete app data.
Are local backups automatic cloud sync?
No. ShiftCove does not provide automatic cross-device cloud sync. System device backups and files you save to a cloud drive are separate.
How can I report a calculation problem?
Contact 17666236862a@gmail.com with the app version, iOS version, timezone, selected rule, and a small example with personal details removed. Do not email a complete pay stub or full backup unless necessary and you understand what information it contains.
Contact support
17666236862a@gmail.com
Include your app and iOS versions, work timezone and a small example with personal details removed. Avoid sending full pay stubs or backups.